compatiblewithotherENiQmanage- menttools.Thismakesitveryeasyto configuretheLoQ®andtransponder formulti-usermode. HOWDOYOUSEETHEEVOLUTION OFINDUSTRIALLOCKSINTHEYEARS AHEAD? GUNNAR:Wewillseemoretechno- logy-basedlocks,suchasthoseusing NFCandBLE.Wewillalsoseemore locksbeingintegratedintohomeand buildingcontrolsystems;therefore, soonwewillhavetoprovidetheinter- faceforthistrend. HOWDOYOUDEVELOPA RÉMI: Ithinkthebasicmechanicallock USER-FRIENDLYDIGITAL isnotdeadyet;however,end-users FURNITURELOCK? willdemandmoresmartproducts. RÉMI:Beforewestartmassproduc- Thisisthereasonwhywedeveloped tion,weconducttestsinreal-life theENiQLoQ®andwillcontinueto situationswithcustomerrepresenta- createmoreconnectedproductsinthe tivestogetfeedbackonhowtheyuse future. DOMENIQ®LOCK theproducts. GUNNAR:Tomanagethelockwiththe ENiQ®app,wecarriedoutuserexperi- ence(UX)testingwithpeoplewhohad nopreviousexperienceofmanaging accesscontrolsystems. Wemonitoredhowtheyinteracted withtheapp,howmanytapsthey madetomakeacertaincommand, andcheckedtheintuitivenessofthe appforanaverageuser. WHATAREYOURFAVOURITEFEATU- RESOFTHEENIQLOQ®? RÉMI: I likethefactitcanbeutilisedin differentwaysandthatitismodular. GUNNAR:TheLoQ®ispartofthe ENiQSecurityEcosystem,makingit BestofDOM|83